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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jackie Lyfe

Jackie Lyfe

September 15, 2025

5  out of  5
rating by Jackie Lyfe
"Very professional and helpful. Best decision for all insurance needs."
We responded:
"Thanks for choosing us, Jackie! We’re committed to protecting what matters most to you today and in the future. We look forward to serving you for years to come! "
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NICHOLAS SMITH

September 12, 2025

5  out of  5
rating by NICHOLAS SMITH
"Christiana is amazing!!!"
We responded:
"Thank you, Nicholas, for your feedback! We're glad to hear that Christiana made a positive impact on your experience. If there's anything else we can do for you, just let us know."
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Amber Richison

September 10, 2025

5  out of  5
rating by Amber Richison
"I had the best experience with Christina as my agent. She didn’t make me feel like I was just another customer I felt like I was talking to a friend that just so happened to work for insurance. And the best part was she wasn’t pushy ! I told her what I wanted. She suggested what I needed and we were able to meet in the middle and work within my budget. 10/10 recommend"
We responded:
"Thank you, Amber, for your kind words about your experience with Christina. It's great to hear that she made you feel comfortable and helped you find the right coverage within your budget. We appreciate your recommendation!"
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Jamar Gross

September 5, 2025

5  out of  5
rating by Jamar Gross
"Angel was great! Provided outstanding customer service."
We responded:
"Thank you, Jamar, for your kind words about Angel's customer service. We're glad to hear that you had a positive experience with us. If there's anything else we can assist you with, feel free to reach out."
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Michaela Kitchen

September 5, 2025

1  out of  5
rating by Michaela Kitchen
"I’ve been a customer with Kristian Cooper, State Farm, since 2023. Unfortunately, I had a recent issue and was very disappointed with how it was handled—particularly with how Kristian Cooper herself spoke to me. As another reviewer noted, she tends to speak in a condescending manner, which I also experienced firsthand. She insisted I had only been a customer since 2024, despite clear evidence showing otherwise. Once the facts were presented, she went silent. Additionally, she claimed my insurance policy only increased by three dollars, which was inaccurate. These kinds of mistakes (along with many others), combined with her dismissive tone, made the situation even more frustrating. It seems that when you raise a concern or ask for clarification, it becomes a problem for them rather than an opportunity to help. I would not recommend this location, as I found the service lacking in professionalism and ethics."
We responded:
"We’re sorry to hear you feel this way. Our office is committed to providing professional service and support to all of our customers. While we respect your opinion, we’ll continue focusing on delivering the best experience possible for those we serve."
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Chris Rigby

September 4, 2025

5  out of  5
rating by Chris Rigby
"Obviously no one really likes having to deal with insurance, but working with Julie has been an absolute delight! The communication has been wonderful, and the price for a ten (10!) car policy along with homeowners insurance and life insurance is SHOCKINGLY affordable. I’m very appreciative of all the time Julie has spent putting together my policy and couldn’t recommend her more!"
We responded:
"Thank you, Chris, for your kind words about your experience with Julie. It's great to hear that the communication and pricing met your expectations. We appreciate your recommendation and look forward to continuing to serve your insurance needs. Take care!"
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Margie Terrell

September 3, 2025

5  out of  5
rating by Margie Terrell
"Angel is so very knowledgeable and patient"
We responded:
"Thank you, Margie, for your kind words about Angel. It's great to hear that you found the service knowledgeable and patient. We appreciate your feedback and look forward to assisting you in the future."
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Derrick McLendon

September 3, 2025

5  out of  5
rating by Derrick McLendon
"Julie is very detailed she explains everything to a T! Great working with her!"
We responded:
"Thanks, Derrick! We love helping people find the right coverage, and it means so much to hear that you had a great experience with us. We’re always here for you! "
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Erik Lacanilao

September 2, 2025

5  out of  5
rating by Erik Lacanilao
"Professional and courteous!"
We responded:
"Thank you, Erik, for your kind words! We're glad to hear that you found our service professional and courteous. If you have any more feedback or need assistance, feel free to reach out."
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Kristina Valree

August 30, 2025

5  out of  5
rating by Kristina Valree
"Angel at State Farm is a true gem! From the very beginning, she was incredibly patient, knowledgeable, and attentive to my needs. She worked around my busy schedule with grace and made sure every step felt easy and stress-free. What stood out most was her commitment to helping me stay within my budget while still securing the most coverage I could afford—giving me peace of mind without compromise. Her professionalism and warmth turned a routine insurance process into a luxury experience. I felt seen, respected, and empowered throughout. I would recommend Angel to absolutely anyone looking for top-tier service with a personal touch. She’s the kind of agent who makes you feel like you’re her only client. I truly appreciate her and the care she put into every detail."
We responded:
"Thank you, Kristina, for your kind words about Angel. It's great to hear that her dedication and personal touch made your experience so positive. We appreciate your recommendation and look forward to continuing to serve you."
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T. M.

August 28, 2025

5  out of  5
rating by T. M.
"Eunice was very thorough and patiently reviewed my family's policies. As a new client, I look forward to continuing a positive relationship with this insurance company."
We responded:
"Thank you, T. M., for your kind words and for choosing us as your insurance provider. We're glad to hear that Eunice was able to assist you thoroughly and patiently. We look forward to supporting you and your family with your insurance needs."
Profile photo of Mr

Mr

August 26, 2025

5  out of  5
rating by Mr
"Angel is amazing she saved me alotta money"
We responded:
"Thank you, Mr, for your feedback! We're glad to hear that Angel was able to help you save money. We appreciate your support and look forward to assisting you in the future."
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Kimberly Grant

August 26, 2025

5  out of  5
rating by Kimberly Grant
"My experience with State Farm has always been excellent. Their customer service is exceptional. Agent Julie was extremely helpful and accommodating."
We responded:
"Thank you, Kimberly, for your kind words and for taking the time to share your experience. We're glad to hear that Julie and our team have been able to assist you effectively. If you need anything else, feel free to reach out."
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Angela Medico

August 25, 2025

5  out of  5
rating by Angela Medico
"Julie at Kristin Cooper State Farm was a pleasure to work with! Highly recommend them!"
We responded:
"Angela, thank you so much for the great review! We are always here to help in any way that we can! We look forward to being here for you for many more years to come!"
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Gary Patterson

August 21, 2025

5  out of  5
rating by Gary Patterson
"Eunice and Kelly the most helpful people in both offices! Thank you"
We responded:
"It’s wonderful to hear such positive feedback, Gary! We take great pride in making insurance simple and personalized for our clients. We’re so glad you had a great experience, and we’re always here to help! "
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Diana Patillo

August 21, 2025

5  out of  5
rating by Diana Patillo
"Very professional, knowledgeable, efficient, patient, and genuinely kind."
We responded:
"Thank you, Diana, for your kind words and for taking the time to share your experience. It's great to hear that our team's professionalism and knowledge met your expectations. We look forward to continuing to assist you with your insurance needs."
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Yunni Bun

August 21, 2025

5  out of  5
rating by Yunni Bun
"Very nice staff"
We responded:
"Thank you, Yunni Bun, for your kind words about our staff. We're glad to hear you had a positive experience with us. If you need any further assistance, feel free to reach out."
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Marti

August 20, 2025

5  out of  5
rating by Marti
"Angel was very professional and helpful. I will be referring my friends and family to her."
We responded:
"We’re so happy to hear that you had a great experience! Your support means the world to us, and we’re always here whenever you need us! "
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Jim Dowdy

August 20, 2025

5  out of  5
rating by Jim Dowdy
"Christiana was professional and diligent. She made everything clear and answered all my questions."
We responded:
"Thank you, Jim, for your feedback. It's great to hear that Christiana was able to assist you effectively and provide clarity. We appreciate your support and look forward to serving you again."
Profile photo of Khalil McCrimmon

Khalil McCrimmon

August 19, 2025

5  out of  5
rating by Khalil McCrimmon
"Very professional and informative."
We responded:
"Thank you, Khalil! We're glad to hear that you found our service professional and informative. If you have any more questions or need assistance, feel free to reach out."
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Aaron Wilson

August 15, 2025

5  out of  5
rating by Aaron Wilson
"Emma helped me out with getting a new policy in a short amount of time and made the process easy and was extremely knowledgeable."
Profile photo of Reginald Malden

Reginald Malden

August 14, 2025

5  out of  5
rating by Reginald Malden
"Agent was very professional and experienced in her profession, also pleasent and easy to work with."
We responded:
"Thank you, Reginald, for your feedback! We're glad to hear that our agent provided a professional and pleasant experience. If you need any further assistance, feel free to reach out. "
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Britney

August 12, 2025

5  out of  5
rating by Britney
"Kristian was amazing to work with! She made the process of getting life insurance simple and stress-free. She took the time to explain all my options clearly, answered every question, and made sure I felt comfortable with my decision. Her professionalism and kindness really stood out. I highly recommend Kristian to anyone looking for great service!"
We responded:
"Thank you, Britney, for your thoughtful review! It's great to hear that we were able to make the process smooth and informative for you. We appreciate your recommendation and look forward to assisting you in the future. "
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David Baucom

August 11, 2025

5  out of  5
rating by David Baucom
"Had a great experience with my agent Julie she was very helpful with my insurance needs and concerns"
We responded:
"Thank you, David, for your feedback! It's great to hear that Julie was able to assist you with your insurance needs and concerns. We appreciate your support and look forward to continuing to serve you."
Profile photo of Michael France

Michael France

August 8, 2025

5  out of  5
rating by Michael France
"I recently experienced some personal experiences that required me to change policies on my vehicles and homes. Account Manager Eunice Vazguez assisted me in these changes in a professional and courteous manner. I have enlisted Eunice's help several times during the last few years and have always had a positive experience during our business interactions. Agent Kristian Cooper is very lucky to have Eunice working for her. I would highly recommend this office for anyone's insurance needs."
We responded:
"Thank you, Michael, for taking the time to share your feedback. It's great to hear that Eunice has consistently provided you with professional and courteous service. We appreciate your recommendation and look forward to continuing to assist with your insurance needs."