State Farm® Insurance Agent Kristian Cooper
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Connie Samples
October 13, 2026
"I had a very pleasant renewal
for all my policies. The customer service was excellent!"
"Connie, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Douglasville. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Kristian Cooper and Team "
Payton Owen
October 13, 2026
"Alicia gave me great customer service."
"Hi Payton, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Douglasville. If you ever need help, we are just a phone call away! - Your State Farm Agent, Kristian Cooper "
John Hoffler
October 13, 2026
"Super Smart, super helpful"
"Thank you so much for your wonderful feedback of us here at Kristian Cooper’s State Farm Insurance office! We’re so glad you had a positive experience with us. Please give us a call or send us an email if we can help you with anything additional. - Kristian Cooper’s Insurance Team "
Travis Builds This
October 12, 2026
"Very fast and simple transition. Highly recommend"
"Thank you for taking the time to leave us a review, Travis. Our State Farm office in Douglasville would be nothing without policyholders like you!"
Valerie Gilbert
October 8, 2026
"Alicia was kind, thoughtful and thorough when she described State Farm’s policies and procedures and I appreciated that she was really patient with me. I asked lots of questions which she was able to answer to my satisfaction. She is intricately knowledgeable of all that State Farm has to offer and was a pleasure to work with."
"Thank you, Valerie, for your kind words about Emily. We're thrilled to hear she provided you with thorough and patient service. Your satisfaction is our priority, and we appreciate your trust in our team."
Lee Scott
October 5, 2026
"Alicia of State Farm was informative and clearly explained all documents. Friendly as well."
"Thank you for the 5-star review, Lee! We’re proud to serve the Douglasville community and truly appreciate your support. "
Paige Saylors
October 2, 2026
"Christiana was great and very personable in explaining all of my current coverage and offering me other benefits as well."
"Thank you, Paige! We're thrilled to hear that Eunice provided you with clear explanations and valuable options. Your satisfaction is our priority, and we appreciate your positive feedback."
Sherri Greenwood
September 25, 2026
"Angel is on top of the game! Very professional & knowledgeable...Great Customer Service& Great Communication Skills!"
n williams
September 24, 2026
"Polite well spoken english! Understandable"
MECHIL HOLLIS
September 23, 2026
"I spoke with Alicia Thomas, State Farm Agent, to renew my policy. She provided excellent Customer Service. She was very knowledgeable, and explained to me in details about other options/ Life Insurance! I absolutely adore her, and I will be sharing the information she gave about Life Insurance options to my family in our next zoom family meeting.
Thank You Alicia, I hope all of your calls are like ours 😀 Great Job!!"
"Thank you, Michil, for your kind words. Especially when they compliments my staff! We appreciate your business and are always here to help!"
Marchelle Bowen
September 21, 2026
"Jamie was very pleasant and very helpful."
Virgil Walden
September 21, 2026
"Brooke help me in what i needed to have done. She was very helpful with the best customer service.."
grant campbell
September 18, 2026
"Alicia was amazing at helping me swap over to Statefarm very friendly, amazing at customer service, and kept everything short and sweet."
Julian Ellis
September 15, 2026
"Alicia was very helpful in securing me and my family …best agent I’ve ever encountered and loved the experience"
Jennifer Herren
September 11, 2026
"Very knowledgeable and helpful with all my needs. I am very satisfied!"
"Jennifer, it means a lot to know our team was able to be there for you and take care of everything you needed! Having knowledgeable and helpful people you can count on makes such a difference when it comes to insurance. Thanks for trusting our team with your coverage and taking the time to share your experience!"
Virginia Henry
September 9, 2026
"Very good customer service"
"Your kind feedback truly made our day, Virginia! We are genuinely glad to hear that you found our customer service to be very good and that it met your expectations. Thank you for taking the time to share your thoughts with us!"
J F
September 9, 2026
"Alicia Thomas was a pleasure to speak with."
Jennifer
September 8, 2026
"Angel was extremely helpful. She made it very easy to get my situation handled & get me the best discounts for my policy."
"Jennifer, thank you for recognizing Angel! Knowing she was able to assist you effectively and help secure the best discounts for your policy is exactly what we love to hear. Don’t hesitate to reach out whenever you need insurance assistance."
Deadra Freeman
September 4, 2026
"I have always received quality customer from the State Farm Office of Kristian Cooper and her team. Everyone is very pleasant and requests are handled expeditiously."
"Thank you for the five-stars, Deandra! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
harold humphrey
September 3, 2026
"I called to fuss about a policy increase and cancel it, but got Alicia. Alicia said she didn't want to lose our business and she combed through my coverage and mad some suggestions based on my input to brig the premium down some. State Farm, she save you from losing a customer!"
"Sounds like Alicia has you covered, Harold! We're so glad she could assist you with your coverage and help adjust your premium. Our team is always here to support your insurance needs, so don’t hesitate to reach out anytime. Thanks for choosing us!"
Brenda Bryant
September 3, 2026
"Alicia Was very friendly helpful clear and handle all of my concerns in a timely manner she’ amazing thanks"
"Brenda, it was so nice hearing from you! It's great to hear that Alicia was friendly and helpful in addressing all your concerns promptly. Our team is dedicated to providing clear and efficient service, and we're glad Alicia made your experience a positive one. If you ever need assistance with your insurance needs, feel free to reach out."
Karen Herst
September 3, 2026
"Alicia Thomas was great in helping me today. She certainly saved me money that. Was spending with Farmers insur! I really appreciated her."
"Karen, your review put a smile on our faces! It’s wonderful to know Alicia was able to assist you and help you save on your insurance. Thanks for trusting our team—we’ll be here whenever you have another question or need anything!"
Jeffrey Gardner
August 28, 2026
"Incredible friendly service"
"Friendly service is always worth a shout-out, Jeffrey! Thanks for recognizing our team and letting us know your experience felt so positive. We’re always here whenever you need a hand with your insurance!"
Pamela James
August 28, 2026
"Thank you Anna at State Farm. She is a superstar! I had an interesting situation and not only did she calm me down. She stayed on the phone with me until the situation was resolved. It turned what could’ve been a nightmare into an easy and resolvable situation because of her collectedness. She was communicative the entire time and knew who to contact to resolve my situation. Anna is a true professional and State Farm did a great job in hiring her."
"Having someone like Anna in your corner can make all the difference, Pamela! We love hearing that her professionalism and commitment stood out during your experience. Thanks for trusting our team and sharing such kind feedback!"
deborah friday
August 27, 2026
"I’m new to State Farm and I tell you I get the best customer service when I speak to anybody in the office not just one person I wish I had come to State Farm before a long time ago thank you ladies over there for making my experience with you are pleasurable and I would recommend anyone to join State Farm family🤗"
"We appreciate you sharing your experience with us, Deborah! We're thrilled to hear that our team has made your transition to State Farm so enjoyable. It's great to know that you feel welcomed by everyone in our office. If you ever need assistance with your insurance needs, please don't hesitate to reach out."